Speakers

Juan Moll

Spain

“The kitchen gives us sensations; the service gives us emotions”. How important it is to take care of the professional team of a restaurant. Transferring a great experience to the client begins with “generating authentic teams with good vibes”. Once this has been achieved, for Moll it is essential that the waiter is a person with a vocation and that he “loves people”.

Restaurant Consultant at Juan Moll Consulting.

Humility, continuous training, elegance, empathy, sensitivity, devotion, passion, wanting to make customers happy, a smile permanently drawn on the face even when things do not go as you would like.  Minimum requirements to be a waiter.